Can't Choose Paper Tray with Postscript Printer Driver

 Last reviewed: May 14, 1997
Article ID: Q111325

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

If a printer has two paper trays, both containing paper of the same size, you cannot specify which tray is used with the Windows NT Postscript printer driver.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbnetwork ntprint NTSrvWkst
Version : 3.5 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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