AppleTalk Print Jobs Stay in Queue and Don't Print

Last reviewed: May 15, 1997
Article ID: Q114739

The information in this article applies to:

Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Printers connected through AppleTalk may hang in the queue and won't print if the printer runs out of paper during a print job.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

The AppleTalk product included here is manufactured by Apple Computer, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt stuck
Keywords : kbbug3.10 kbprint ntprint NTSrv
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 15, 1997
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