Err Msg: PP4 Caused an Exception in the Win16 Subsystem

 Last reviewed: April 3, 1995
Article ID: Q119556
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5
  • Microsoft PowerPoint for Windows, version 4.0

SYMPTOMS

If you have the Diamond Viper VLB video card and driver installed, the following error message appears when you attempt to run Microsoft PowerPoint version 4.0 under Microsoft Windows NT version 3.1: 

   PP4 Caused an Exception in the Win16 Subsystem.

   Click on CLOSE to terminate the application.
   Click on CANCEL to debug the application.
   Click on IGNORE to continue, you should save your work in a new file.

WORKAROUND

To avoid this problem, change the video driver to Standard VGA.

For more information, contact Diamond Technical Support.

The Diamond Viper product discussed here is manufactured by Diamond Computer Systems, Inc., a manufacturer independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty
KBSubcategory: nt16ap
Additional reference words: prodnt 3.10 3.50 err msg

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Last reviewed: April 3, 1995
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