Windows NT 3.5 Setup Err Msg: Setup has recognized the...

 Last reviewed: February 8, 1995
Article ID: Q124640
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you install Windows NT from a compact disc using WINNT.EXE (with or without the /B switch), the following message appears during the search for mass storage devices: 

   Setup has recognized the following mass storage devices in your
   computer: <none>.
If you are running WINNT without any parameters, and you choose Continue, Setup continues and then asks for disk number four. Because disk number four does not exist, Setup cannot continue.

If you are running WINNT /B, and you choose Continue, Setup completes. When you try to install the Future Domain 800-series device driver the following error message appears: 

   Error:  Unable to open the file D:\i386\fd8xx.sys.

CAUSE

This problem occurs when the J3 jumpers on your STB Powergraph video accelerator card is in the 16-bit BIOS position.

RESOLUTION

Set the J3 jumper to the 8-bit BIOS position. If you were running WINNT without any parameters to install Windows NT, you should now be able to reinstall it.

For more information, contact STB Systems Inc. at (800) 234-4334.

MORE INFORMATION

The J3 jumper is used to configure the card for 8-bit or 16-bit BIOS data transfers. The 16-bit BIOS setting is designed for real-mode (MS-DOS) software. The 8-bit BIOS setting is designed for non-real mode software.

The STB product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbsetup kbhw kb3rdparty
KBSubcategory: ntsetup nthw
Additional reference words: prodnt 3.50 8xx 4 #4 cd cdrom cd-rom unconf
power graph adapter



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Last reviewed: February 8, 1995
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