Unable to Detect RAM Beyond 64 MB On HP Vectra XU P5/90

 Last reviewed: January 3, 1996
Article ID: Q128349
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

After you add more than 64 MB of physical memory (RAM) to a Hewlett-Packard (HP) Vectra XU P5/90 or XU P5/90C computer, Windows NT does not detect the additional RAM beyond 64 MB. The computer power on self test (POST) detects the correct amount of memory.

CAUSE

This problem occurs if the BIOS version on your computer is earlier than version GO.05.08.

RESOLUTION

To correct this problem, upgrade the BIOS on the HP Vectra XU P5/90 computer to version GO.05.08 or later. The BIOS upgrade is available for download from the HP bulletin board service (BBS) at (208) 344-1691. Download GO0508US.EXE.

The HP products discussed here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kb3rdparty
KBSubcategory: nthw
Additional reference words: 3.50 prodnt ver 503 504 505 508 go.05.03
go.05.04 go.05.05 go0503 go0504 go0505 go0508 p590 p590c

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Last reviewed: January 3, 1996
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