System Time Advances One Day When You Run Mail's EXTERNAL

 Last reviewed: November 7, 1997
Article ID: Q128403
3.10 3.50 WINDOWS kbinterop kbfile

The information in this article applies to:

  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5
  • Microsoft Mail for PC Networks, version 3.2

SYMPTOMS

After you install Microsoft Mail version 3.2 and run the MS-DOS Message Transfer Agent (EXTERNAL.EXE) in Windows NT, the computer system clock increments by 24 hours.

CAUSE

This problem occurs if the BIOS type of the computer is not detected properly. This problem may occur on any network operating system that is running the MS-DOS Message Transfer Agent and the Postoffice is located on the system.

RESOLUTION

To correct this problem, do one of the following: 

   - Make sure the following entry in the EXTERNAL.INI file for Mail
     version 3.2x is set as follows:

        ClockRollOver=0

   - From the MS-DOS Command Prompt, run EXTERNAL.EXE with the
     /ClockRollOver switch as follows:

        EXTERNAL /ClockRollOver=0
NOTE: The ClockRollOver value is set to 1 by default. If you set this value to 0, EXTERNAL does not attempt to read the system BIOS.

MORE INFORMATION

EXTERNAL.EXE version 3.2.13 or later is required to correct this problem.

To update your MS-DOS EXTERNAL.EXE file

  1. You can find EXTUPD.EXE, a self-extracting file, on the following
services:
  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile EXTUPD.EXE (size: 531665 bytes) 
                             , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get EXTUPD.EXE (size: 531665 bytes) 

    

  • The Microsoft Network

          On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download EXTUPD.EXE.

    

  • Microsoft Download Service (MSDL)

          Dial (425) 936-6735 to connect to MSDL
      Download EXTUPD.EXE (size: 531665 bytes) 

    

For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services


  • After you download EXTUPD.EXE to an empty directory, run it (by typing
   "extupd" at the MS-DOS prompt) to extract the contents of the file.
   You should receive the following files:

    

          ASYNC.OVL    (371,898 bytes, dated 12/01/94, 6:01 P.M.)
      EXTERNAL.EXE  (57,535 bytes, dated 12/01/94, 5:46 P.M.)
      X25ATLAN.OVL (376,890 bytes, dated 12/01/94, 6:06 P.M.)
      X25EICON.OVL (395,898 bytes, dated 12/01/94, 6:09 P.M.)
      README.TXT


  • At the MS-DOS command prompt, type the following (pressing ENTER
   after each line)

    

          copy <path>:\external.exe <destination>
      copy <path>:\*.ovl <destination>

    
   where <path> is the drive and directory where you ran the self-
   extracting EXTUPD.EXE file and <destination> is the drive and
   directory where your EXTERNAL.EXE and *.OVL files currently reside.
   For example, if you ran the self-extracting file from the TEST
   directory on drive D, and your EXTERNAL.EXE and *.OVL files are
   located in the MAILEXE directory on drive C, type the following
   commands:

    

          copy d:\test\external.exe c:\mailexe
      copy d:\test\*.ovl c:\mailexe

    
   NOTE: The EXTERNAL.EXE and *.OVL files typically reside on the
   postoffice server in the Mail executables directory, as well as on
   the machine transferring messages to and from the database. Make
   sure you update all copies of the EXTERNAL.EXE and *.OVL files.

    
NOTE: When operating a message transfer agent on Windows NT, Microsoft
recommends that you use the Windows Mail 3.5 Multitasking Message Transfer
agent. Microsoft does not endorse the use of the MS-DOS Message Transfer
Agent on Windows NT.

    

	
	
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KBCategory: kbinterop kbfile
    
KBSubcategory: ntinterop nt16ap
    
Additional reference words: 3.10 3.50 3.20 mta timestamp computer prodnt
    
S14582
    
Keywords          : nt16ap NTINTEROP kbfile kbinterop
    
Version           : 3.10 3.50
    
Platform          : WINDOWS
    

    
    

    

    
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	Last reviewed:  November 7, 1997
	
    
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