Unable to Print Landscape with PostScript After Installing SP2

 Last reviewed: August 26, 1996
Article ID: Q129117
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

After installing Microsoft Windows NT U.S. Service Pack 2, you are unable to print to a PostScript printer in landscape mode.

WORKAROUND

To resolve this problem, install the fix mentioned below.

To work around this problem:

  1. Change the default setting in job defaults dialogue box and choose OK.

  2. Choose OK to exit out of the Details and Properties dialog boxes.

The new setting is saved.

You can also work around this problem, by using the Postscript files from build 807:

  1. Replace the following files in the \SYSTEM32 directory with the files from your original Windows NT 3.5 installation media: 

          PSCRIPT.DLL
      PSCRPTUI.DLL

    The files should be dated 9/4/94.

  2. Restart the Spooler service to load the drivers.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT Workstation or Server version 3.5. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K 5

KBCategory: kbprint
KBSubcategory: ntprint NTSrvWkst
Additional reference words: 3.50 prodnt

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Last reviewed: August 26, 1996
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