Frame Corruption in Retransmitted IPX Packet

 Last reviewed: August 28, 1996
Article ID: Q130901
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you use the Windows NT IPX/SPX Compatible Transport protocol (NWLink), frame corruption may occur. This results in a lost connection between a client and a server. A network trace reveals that the IPX packet is corrupt (which is why the client does not receive the data). This problem can occur on both Ethernet and Token Ring networks.

The following conditions must exist for the problem to occur:

  • The Windows NT server is running NWLink IPX.
  • The client sends a request to Windows NT server and the server responds.
  • The original frame gets lost on the network.

A slow WAN may be more prone to encounter this problem because they often drop frames. The problem only occurs during frame re-transmission.

RESOLUTION

Upgrade to Windows NT version 3.51 or the latest U.S. Service Pack for Windows NT version 3.50.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5 and in Windows NT 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbnetwork kbbug3.50 kbfix3.50.sp3 kbfix3.51
KBSubCategory: ntnetserv NTSrvWkst
Additional reference words: 3.50 prodnt

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Last reviewed: August 28, 1996
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