Dr. Watson Error Appears When Using Arcada Backup Exec 5.0

Last reviewed: June 6, 1995
Article ID: Q130916

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5 and 3.51
Microsoft Windows NT Server versions 3.5 and 3.51

When you use Arcada Backup Exec version 5.0 in Windows NT version 3.5 and it encounters a corrupt NTFS directory, the Backup Exec program terminates without completing the entire backup. When a corrupt NTFS directory is encountered using Backup Exec version 5.0 in Windows NT version 3.51, a Dr. Watson error message appears.

To correct this problem, upgrade to Arcada Backup Exec version 6.0. The new Backup Exec version skips the corrupt directory and proceeds with the next directory. For additional information, contact Arcada Software at (800) 327-2232.

Backup Exec is manufactured by Arcada Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability.

KBCategory: kb3rdparty
KBSubcategory: nt32ap
Additional reference words: 3.50 3.51 prodnt ntbackup

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: June 6, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.