SFM Causes STOP 0xA on Multi-Processor DEC Alpha Computers

 Last reviewed: March 21, 1997
Article ID: Q139409
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51 -------------------------------------------------------------------------

SYMPTOMS

After you configure Services for Macintosh on a DEC Alpha multi-processor computer and reboot, the computer stops with the following error: 

   STOP 0x0000002E.
After you configure Services for Macintosh on a DEC Alpha single-processor computer and reboot, Services for Macintosh fails to start, but your computer continues to boot.

CAUSE

You have a network adapter driver supporting loopback installed and the ATalk protocol driver incorrectly handles loopback AARP packets.

The following are examples of the network drivers supporting loopback packets: 

   DE422
   DE200
   DE201
   Microsoft Loopback driver

WORKAROUND

To work around this problem:

  1. Remove the network adapter and restart the computer.

    This causes AppleTalk to fail loading, however, Windows NT starts properly.

  2. Log on and install the updated SFMATALK.SYS driver.

  3. Shut down Windows NT and turn your computer off.

  4. Reinstall the network adapter and reboot.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix.

Additional query words: prodnt SFMATALK.SYS fail failed
Keywords : kbbug3.51 kbnetwork ntnetserv ntprotocol NTSrvWkst
Version : 3.51
Platform : WinNT

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Last reviewed: March 21, 1997
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