STOP 0x0000007F Running SMS Network Monitor

 Last reviewed: July 27, 1996
Article ID: Q140393
The information in this article applies to:
  • Microsoft Windows NT Server version 3.51
  • Microsoft Systems Management Server version 1.1

SYMPTOMS

When you use Network Monitor included with Systems Management Server 1.1, the following STOP error message appears: 

   STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
   Unexpected_Kernel_Mode_Trap

CAUSE

This problem occurs if you install Systems Management Server 1.1 from Microsoft BackOffice 1.5 on a Windows NT Server 3.51 Service Pack 2 computer.

RESOLUTION

To correct this problem, do one of the following:

  • If Network Monitor is not configured to start automatically, re- install Windows NT 3.51 Service Pack 2.

    -or-

  • If Windows NT 3.51 is installed on a FAT partition, boot to MS-DOS. Rename BHNT.SYS to another file name such as BHNT.BAD. Restart Windows NT 3.51 and rename BHNT.BAD to BHNT.SYS. Re-install Windows NT 3.51 Service Pack 2.

    -or-

  • If Windows NT 3.51 is installed on an NTFS partition, install another version of Windows NT 3.51 and rename the file to another name such as BHNT.BAD. Reboot the computer and start the original version of Windows NT 3.51. Rename BHNT.BAD to BHNT.SYS and re-install Windows NT 3.51 Service Pack 2.

MORE INFORMATION

KBCategory: kbnetwork
KBSubcategory: ntinterop smsnetmon
Additional reference words: 1.10 3.50 3.51 prodnt prodsms

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Last reviewed: July 27, 1996
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