Unable to Start Services Using User Account

Last reviewed: April 11, 1997
Article ID: Q149475

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5 and 3.51
Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

You may experience problems trying to start a service using anything other than the default LocalSystem account. Those problems include failure of the hourglass cursor to disappear or an inordinate delay before the appearance of the Attempting to Start Service dialog box.

CAUSE

When starting a service with a specific user account, the service control manager must verify that a valid user name and password have been provided. The service control manager checks with each Network Provider for valid user credentials.

If any of the Network Providers has trouble validating the user, the service control manager will not complete successfully.

Additional query words: Start Services
Keywords : kbusage ntutil
Version : 3.5 3.51
Platform : WinNT

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Last reviewed: April 11, 1997
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