Instsrv.exe and Windows NT 3.51 SP4 Cause Dr. Watson Error

 Last reviewed: August 13, 1997
Article ID: Q149610
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

When you run the Instsrv.exe utility from the Windows NT 3.51 Resource Kit, if Service Pack 4 or later is installed on the computer, you may receive the following Dr. Watson access violation error: 

   An application error has occurred and an application error log is
   being generated.

   instsrv.exe
   Exception: access violation (0xc0000005), Address: 0x01001bf5
Also, the Event Viewer Application Log will log the following error: 

   Event 4097 has Source = DrWatson with the following Description:
   The application, instsrv.exe, generated an application error. The error
   occurred on 4/3/1996 @ 16:51:26.272  The exception generated was
   c0000005 at address 01001bf5 (InstallService)

RESOLUTION

To correct this problem, apply the fix mentioned below.

STATUS

A fix to this problem has been made in the lastest version of the Windows NT Resource Kit for Windows NT version 4.0. This new INSTSRV.EXE will also work under Windows NT version 3.51.

Additional query words: prodnt SRVANY
Keywords : kbbug3.51 ntreskit NTSrvWkst kbtool
Version : 3.51
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 13, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.