Windows NT Hangs When Logging on After Regional Settings Change

Last reviewed: May 30, 1997
Article ID: Q150738

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0

SYMPTOMS

If you have a sound card in your computer and you change the Regional Settings in Control Panel, your computer may stop responding (hang) when you log on.

CAUSE

This problem occurs when a process holding a shared resource is "starved" by another process running at a higher priority.

RESOLUTION

Log on using an account that does not play a sound on Windows NT startup or apply the hotfix given below.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt 4.00 sound blaster hang
Keywords : kbbug4.00 kbfix4.00 kbsound ntdriver NTWkst kbbuglist kbfixlist
Version : 4.0
Platform : winnt
Issue type : kbbug
Resolution Type : kbservicepack

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Last reviewed: May 30, 1997
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