Thinkpad 760 Requires Updated Video Driver

 Last reviewed: April 11, 1997
Article ID: Q151371
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

Installation of Microsoft Windows NT fails when the software is being loaded on an IBM Thinkpad 760. Symptoms may include a blank screen, apparent loss of video function, or a dividing line down the screen.

CAUSE

This problem has been observed to exist on these systems with outdated video drivers.

RESOLUTION

Contact IBM for updated video drivers.

Some models of the IBM Thinkpad 760 may also require a BIOS upgrade. For more information on the BIOS upgrade, contact IBM or see the following article in the Microsoft Knowledge Base: 

   Article-ID: Q141735
   TITLE     : Windows NT Setup Fails on an IBM Thinkpad 760C P120.
NOTE: The Custom installation option may work without the updated driver if you choose the 640x480 16-color VGA mode.

Thinkpad is manufactured by IBM, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:
Version : 3.51
Platform : WinNT

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Last reviewed: April 11, 1997
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