Mail Could Not Connect To Your Mail Server

Last reviewed: August 2, 1996
Article ID: Q152838
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51 --------------------------------------------------------------------------

SYMPTOMS

When you attempt to start the MS MAIL 32 SPOOLER, the following error message appears:

   Mail could not connect to your Mail server. The configuration for the
   Mail server path is missing or invalid.

CAUSE

This error is caused when attempting to start the MS MAIL 32 SPOOLER before Microsoft Mail is completely set up and configured. If the MAIL icon has been changed to start Mailsp32.exe instead of Msmail32.exe, and Mail has not been configured on this computer, the error will occur. In addition, the error occurs if the MS MAIL 32 SPOOLER is invoked from the command line.

RESOLUTION

Configure Microsoft Mail on the local computer before attempting to start the MS MAIL 32 SPOOLER.

For additional information, please see the following article in the Microsoft Knowledge Base:

   Article ID: Q101899
   TITLE     : Re-creating the Windows NT Mail Postoffice


KBCategory: kbsetup
KBSubcategory: ntutil ntsrvwkst
Additional reference words: prodnt 3.50 3.51 msmail


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 2, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.