Computer May Not Boot with CD-ROM Installed

 Last reviewed: March 27, 1997
Article ID: Q155578
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you attempt to boot a Compaq Prosignia server with a CD-ROM in the first CD-ROM drive, the computer may stop responding while waiting for the CD-ROM to boot. The computer does not boot until the CD-ROM is removed from the drive.

CAUSE

This behavior can be caused by a system BIOS firmware or configuration problem.

RESOLUTION

Change the boot sequence in the computer's CMOS settings to boot first from the hard disk, then from drive A, and then from the CD-ROM drive.

If the computer hangs with the CD-ROM installed, but boots when the CD-ROM is removed, the system's firmware does not fully support booting from a CD-ROM. Contact the manufacturer to obtain a firmware upgrade.

Additional query words: prodnt
Keywords : kbhw ntboot nthw NTSrvWkst
Version : 4.0
Platform : WinNT

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Last reviewed: March 27, 1997
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