Wacom Tablet Driver Does Not Unload at System Shutdown

Last reviewed: March 27, 1997
Article ID: Q156259
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are using a Wacom Tablet with Windows NT 4.0, you may experience any of the following symptoms:

  • The tablet driver (Wacomkey.exe) does not exit properly when Windows NT shuts down.
  • You receive an application error while attempting to open the Wacom tool in Control Panel.
  • The event log fills up with overflow messages.

CAUSE

Older versions of Wacom's tablet drivers can cause these problems, as they are not designed to operate with Windows NT 4.0.

RESOLUTION

Contact Wacom for updated versions of the drivers. The drivers are also available on Wacom's Web site at http://www.wacom.com.


Additional query words: prodnt
Keywords : kbhw ntdriver nthw NTSrvWkst
Version : 4.0
Platform : WinNT


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 27, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.