Error Message: "No User Profiles Were Found"

 Last reviewed: November 17, 1997
Article ID: Q160546
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0

SYMPTOMS

When you attempt to delete a profile from Windows NT Setup, you may receive the following error message. 

   No user profiles were found on this machine.
You may also receive the following message when you use User Profile Editor to save a profile as the user default or system default: 

   Failed to save the profile to the user's default profile.

CAUSE

Certain registry entries and/or directories are lacking Full Control permissions.

RESOLUTION

To resolve this problem, ensure that both of the following conditions are true:

  • The user has Full Control permissions to the following registry key: 

          HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT
      \CurrentVersion\ProfileList

    -and-

  • If Windows NT is installed on an NTFS partition, the user has Full Control permissions to the %SYSTEMROOT%\System32\config directory.

Additional query words: prodnt upedit
Keywords : ntdomain ntregistry ntsecurity kbnetwork
Version : WINNT:3.5 3.51 4.0
Platform : winnt
Issue type : kbprb
Solution Type : Info_Provided

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 17, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.