STOP 0x0000000A May Occur in Afd.sys Under High Stress

 Last reviewed: November 26, 1997
Article ID: Q164396
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Under high stress, a computer running Windows NT 4.0 Server may get Blue Screen with a STOP 0x0000000A error in Afd.sys.

CAUSE

The reference count on the File Object is not incremented before queuing the workitem, and the File Object is torn down when it's time to free the workitem.

RESOLUTION

To resolve this problem, obtain the hotfix mentioned below. With the hotfix, the File Object is not referenced and dereferenced before queuing the workitem and after freeing it.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: prodnt 0xa work item
Keywords : kbbug4.00 kbfix4.00.sp3 ntstop
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: November 26, 1997
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