Printing to a Postscript Printer May Cause a STOP 0x0000003b

 Last reviewed: May 20, 1997
Article ID: Q166265
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Printing to a Postscript printer may result in the following stop screen: 

   STOP: 0x0000003B (0x00000000, 0x00000000, 0x00000000, 0x00000000)
   SYSTEM_SERVICE_EXCEPTION

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: 4.00 prodnt
Keywords : kbbug4.00 kbfix4.00 kbfix4.00.sp2 ntdriver NTSrvWkst ntstop kbprint kbbuglist kbfixlist
Version : 4.0
Platform : winnt
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbservicepack

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Last reviewed: May 20, 1997
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