RAS Event ID: 20055 Caused by Missing NetBios Interface

 Last reviewed: August 25, 1997
Article ID: Q167205
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

When you start your Windows NT computer, the Remote Access Service (RAS) server service fails to start and you may receive the following event log error in the event viewer: 

   Event ID: 20055
   Source: RemoteAccess
   Description: The Remote Access Service server could not be started
                because it has been configured to access the network and
                there are no network adapters available.

CAUSE

This issue may be caused due to the NetBIOS interface having been removed from the list of installed network software.

RESOLUTION

To resolve this issue, reinstall the NetBIOS Interface using the following steps:

  1. Click the Start button, point to Settings, click on Control Panel, and then double-click the Network icon.

  2. Click Add Software.

  3. Select NetBIOS Interface in the Network Software list, and then click Continue.

  4. Type the location of your Windows NT files, and then click Continue.

  5. Click Close, and then restart the computer when prompted.

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q123298
   TITLE     : RAS Errors 611 and 720 With PPP or SLIP

Keywords          : ntnetserv NTRAS NTSrvWkst kbnetwork
Version           : WinNT:3.5,3.51
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbworkaround

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Last reviewed: August 25, 1997
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