Seagate Tape Drive Light Stays Lit After Exiting NTBACKUP

 Last reviewed: December 22, 1997
Article ID: Q170568
The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

On Seagate CTT8000-A (ATAPI) tape drives, when you start Ntbackup.exe, the LED activity indicator light on the tape drive lights up and stays continuously lit, even after exiting NTBACKUP. The LED will remain lit even if there is no activity from the drive. The LED will only go out if you eject the tape and re-insert it. The symptom will show up each time you execute Ntbackup.exe.

CAUSE

When NTBACKUP exits, it issues a REWIND IMMEDIATE, which ATAPI drives do not support.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : kbbug4.00 kbfix4.00 ntbackup NTSrvWkst kbbuglist kbfixlist
Version           : 4.0
Platform          : winnt
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 22, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.