Routing and Remote Access Event 1003

 Last reviewed: September 29, 1997
Article ID: Q171401
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Your computer running both Windows NT Server and the Routing and Remote Access Service (RRAS) does not start and you may experience one or more of the following problems:

  • When you try to start the Routing and Remote Access service from Services in Control Panel you receive the following error message: 

          Services
      The Routing and Remote Access Service service returned service
      specific error 1003.

    -or-

  • The event viewer may log the following event message: 

          Event ID: 7024

          Source:   Service Control Manager
      Description: The Routing and Remote Access Service service returned
                   service specific error 1003.

   -or-


  • When you attempt to start the router in Routing and Remote Access Admin,
   the service stops responding.

    

CAUSE

 


A system component, such as a protocol or service, that is used by Routing
and Remote Access has been installed after applying Service Pack 3.



RESOLUTION

 


To resolve this problem, use the following steps:


  1. Reinstall Service Pack 3.


  2. When you are prompted to replace newer files, click No to All.


  3. Restart the computer when prompted.

    

MORE INFORMATION

 


When adding a protocol or component, the files are installed from the
Windows NT 4.0 compact disc. This replaces the files that were installed
from Service Pack 3.
 

Keywords          : ntnetserv ntrouter NTSrv nttcp kbnetwork
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbinfo


	
			
	















	






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	Last reviewed:  September 29, 1997
	

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