Routing and Remote Access Event ID 20100

 Last reviewed: December 12, 1997
Article ID: Q172512
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0

SYMPTOMS

After you install the Routing and Remote Access (RRAS) Update for Windows NT 4.0 on your Windows NT 4.0 RAS server, Dial-Up Networking (DUN) clients may not be able to connect to your RAS server when using third party security authentication; one such product is SecurID from Security Dynamics. You may also note the following event log message in the event viewer on the RRAS server: 

   Event ID: 20100
   Source: Router
   Description: The user was authenticated as %1 by the third party
                security host module but was authenticated as %2 by the RAS
                security. The user has been disconnected.
where %1 and %2 are variables that represent user names.

RESOLUTION

Obtain the Routing & Remote Access Service Hotfix Update mentioned below.

STATUS

Microsoft has confirmed this to be a problem in Routing and Remote Access Update for Windows NT Server version 4.0. This problem was corrected in the Routing & Remote Access Service Hotfix Update. You can obtain this update from Microsoft's World Wide Web Site on the Internet at the following location: 

   http://www.microsoft.com/communications/routing&ras.htm
NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address: 

   http://www.microsoft.com/

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. 

Keywords          : kbbug4.00 kbfix4.00 ntnetserv ntrouter NTSrv kb3rdparty kberrmsg kbnetwork
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: December 12, 1997
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