Cannot Disconnect Mapped Network Drives

 Last reviewed: August 21, 1997
Article ID: Q172975
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you attempt to disconnect a mapped network drive, the drive may not be disconnected, and no error message may be displayed.

CAUSE

This behavior can occur if you have Banyan Vines Enterprise Client 7.26 installed and it is configured as the primary network provider.

RESOLUTION

To resolve this issue, perform the following steps:

  1. Click Start, point to Settings, click Control Panel, and then double-click Network.

  2. Click Services.

  3. Click Network Access Order.

  4. In the Network Providers box, move Banyan Vines to the bottom of the list.

  5. Click OK, and restart the computer when you are prompted.

MORE INFORMATION

When the Banyan Enterprise Client version 7.26 is installed, mapped network drives can be disconnected only for the primary network provider.

Banyan Enterprise Client is manufactured by Banyan, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: map close cancel disconnected unable
Keywords : NTSrvWkst kbnetwork
Version : WINDOWS NT:4.0
Platform : NT WINDOWS

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Last reviewed: August 21, 1997
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