Cannot Change the Properties of a Document in the Print Queue

 Last reviewed: October 16, 1997
Article ID: Q175200
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you attempt to change the properties of a document that is currently in the print queue, you may receive the following error message: 

   Document properties cannot be saved. You may not have permission to
   perform this operation.
You may receive this error message even though you are the owner of the print job.

CAUSE

This problem occurs if you do not have Administrator rights. Windows NT allows only users with Administrator rights to change the properties of a document that is in the print queue.

RESOLUTION

To resolve this problem, obtain the hotfix below, or wait for the next service pack.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 4.00
Keywords : ntprint NTSrvWkst
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix kbservicepack

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Last reviewed: October 16, 1997
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