Access Violation in Explorer.exe Removing a Share

Last reviewed: December 22, 1997
Article ID: Q176081

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When you press ALT + R to remove a share when there is only one share present, you may receive the following Dr. Watson error message:

   An application error has occurred and an application error log is being
   generated:

   Explorer.exe
   Exception: access violation (0xc0000005), Address: 0x77a438d4

You cannot remove a share if there is only one share present. You must select the option not shared from the folder’s sharing properties.

CAUSE

Keyboard input (pressing the ALT + R keys) is not disabled when only one share exists.

RESOLUTION

Obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following timestamp:

   08/22/97  03:37p               38,672 ntshrui.dll

NOTE: Service Pack 3 must be applied to Windows NT 4.0 prior to applying this fix.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: av
Keywords : kbbug4.00 kbfix4.00 NTSrvWkst kberrmsg
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: December 22, 1997
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