CSNW Does Not Display Directory Name with Extended Characters

 Last reviewed: January 5, 1998
Article ID: Q178546
The information in this article applies to:
  • Microsoft Windows NT Server versions 4.0
  • Microsoft File and Print Services for NetWare version 4.0

SYMPTOMS

If a Client Services for NetWare (CSNW) client using Windows NT Explorer double-clicks a directory containing Russian characters on a File and Print Services for NetWare (FPNW) server, an error message is displayed: 

   The folder xxx is not available, folder has been moved or has been
   deleted.
All files and directories below this directory are not accessible.

CAUSE

After you receive a directory listing from a FPNW server and in the process of accessing one of these directories by double-clicking it, CSNW converts a Unicode string to an OEM string for NetWare compatibility reasons. During this conversion, the directory name with Russian characters was incorrectly changed into uppercase. Therefore, the client tried to access a directory containing only uppercase characters on the FPNW server. Because this directory does not exist on the FPNW server, the above error was displayed.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : kbbug4.00 kbfix4.00 NTSrv
Version           : WinNT:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: January 5, 1998
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