WD: Find Record Fails to Find First Data Record

Last reviewed: February 2, 1998
Article ID: Q105096
The information in this article applies to:
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
  • Microsoft Word for Windows, versions 7.0, 7.0a
  • Microsoft Word 97 for Windows
  • Microsoft Word for the Macintosh, versions 6.0, 6.0.1
  • Microsoft Word 98 Macintosh Edition

SYMPTOMS

If you use the Find Record button on the Print Merge toolbar (to search for a record in your mail merge data file), the search fails, and the following error message appears if only the first data record meets the search criteria:

   Word has finished searching the database. The search item
   was not found.

If another record, in addition to the first, also meets the search criteria, Word for Windows finds the first data record.

WORKAROUND

Add a blank record as the first data record in your datafile. This blank record will immediately follow the Heading Record (Row) of your datafile.

STATUS

Microsoft has confirmed this to be a problem in the Word versions listed above. We are researching this problem and will post new information here as it becomes available.


Additional query words:
Keywords : kbmerge macword winword kbprint
Version : WINDOWS:6.0,6.0a,6.0c,7.0,7.0a,97; MACINTOSH:6.0,6.0.1,98
Platform : MACINTOSH WINDOWS
Issue type : kbbug
Solution Type : kbworkaround


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 2, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.