Drawing Objects Not Duplexing on LJIID or LJIIISi

The information in this article applies to:

• Microsoft Word for Windows, version 6.0, 6.0a

SYMPTOMS

In Word 6.0 for Windows if you print a document containing a drawing object in duplex mode to a Hewlett-Packard (HP) LaserJet IID, IIID or IIISi, the page with the drawing object will not print duplexed (that is, the page prints only on one side).

CAUSE

When you print a drawing object, Word sends a form feed command to the printer, not allowing the printer to print on the back of the page containing the drawing object.

STATUS

Microsoft has confirmed this to be a problem in Word for Windows versions 6.0 and 6.0a. This problem was corrected in Word version 6.0c for Windows.

WORKAROUND

If you select the drawing object and from the Insert menu and choose Frame, the drawing will be converted to a framed object in the text layer. A framed object will print duplex correctly. You will lose some of the advantages of a drawing layer object such as, superimposing an object over text.

This problem occurs only when you use the IID, IIID and IIISi drivers.

This problem does not occur if you use the Postscript driver. If the IIISi has the postscript option installed, you may change the printer driver to IIISi Postscript when printing the document.