"Word Could Not Locate or Start..." Under Windows NT

 Last reviewed: February 5, 1998
Article ID: Q112502
6.00 6.00a WINDOWS kbenv

The information in this article applies to:

  • Microsoft Word for Windows, versions 6.0, 6.0a
  • Microsoft Windows NT version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When running Word for Windows under Windows NT or Windows NT Advanced Server, clicking any of the buttons on the Microsoft toolbar results in the following error 

   Word could not locate or start <program name>.
where <program name> is the button you chose on the Microsoft toolbar.

STATUS

Microsoft has confirmed this to be a problem in Word 6.0 and 6.0a for Windows. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

For those programs that support only single instances, such as Microsoft Mail and Schedule+, you can change the corresponding macros to use the WordBasic Shell command to activate the applications.

For instance, create a macro called "Microsoft Mail" that contains the following macro code: 

  Sub Main
    Shell "MSMAIL32"
  End Sub
When you click the Microsoft Mail button on the Microsoft toolbar, the Shell command will launch Microsoft Mail. However, if Microsoft Mail is already running, the existing copy will be activated.

KBCategory: kbenv
KBSubcategory:
Additional reference words: 6.00 6.00a w_nt officeinterop word6
winword
Keywords : kbinterop kbenv
Version : 6.00 6.00a
Platform : WINDOWS

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Last reviewed: February 5, 1998
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