WD: Errors in Cross-References in Master Document or Subdocument

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a
• Microsoft Word 97 for Windows
• Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you update fields in a master document that contains cross- references, the following error messages may occur in place of the cross-reference:

   Error! Reference source not found.

   Error! Bookmark not defined.

CAUSE

If you delete the cross-reference source or remove the subdocument that contains it, Word for Windows can no longer locate the source and displays the above error messages.

A cross-reference consists of a REF field that points to a special, internal bookmark at the cross-reference source. As a result, the errors that occur refer to REF field or bookmark problems.

For more information about the special bookmarks Word uses for cross- references, indexes, and tables of contents, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q108455
   TITLE     : Table of Contents Entries, Cross-References, & Captions
               Marked

   ARTICLE-ID: Q112542
   TITLE     : Text Added to End of Line Not Included in Cross-
               Reference

MORE INFORMATION

In a master document, you can create cross-references between the master document and a subdocument or between two subdocuments. If you insert, merge, move, split, or create a subdocument that contains a cross-reference, Word maintains the cross-reference as long as the REF field and cross-reference bookmark remain intact.

REFERENCES

"Microsoft Word User's Guide," version 6.0, pages 529-547