WD6X: Document May Print Incompletely Using LaserWriter Driver

• Microsoft Word for the Macintosh, version 6.0, 6.0.1

SYMPTOMS

Some text, paragraph shading and table borders may not print, even though they appear on screen.

CAUSE

This problem occurs when all of the following are true:

• You are using the LaserWriter printer driver version 7.1.2 or earlier.

  -and-

• The Background Printing option is enabled in the Chooser.

  -and-

• The Black/White print option is selected.

RESOLUTION

Method 1

Update to version 8.0 or later of the Apple LaserWriter printer driver.

Method 2

Turn off the Background Printing option in the Chooser. To do this, follow these steps:

1. In the Finder, choose the Chooser from the Apple menu.

2. Select the current printer from the list of installed drivers.

3. Select the Off button next to the Background Printing option (located in the lower-right corner of the Chooser window).

STATUS

This has been confirmed to be a problem with the Apple LaserWriter driver version 7.1.2 and before. We will post new information here in the Microsoft Knowledge Base as it becomes available.