InternetWorks Error 80080005 Opening a URL

Last reviewed: February 5, 1998
Article ID: Q128049
The information in this article applies to:
  • Microsoft Internet Assistant for Word, version 1.0
  • Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

You receive one of the following error messages:

   InternetWorks Error 80080005
   InternetWorks Error 80040155

when you open a Uniform Resource Locator (URL).

CAUSE

Internet Assistant is not registered correctly.

RESOLUTION

To correctly register Internet Assistant, do any of the following:

Method 1: From File Manager, double-click the IWIA.EXE file in the

          <Winword>\INTERNET subdirectory. Internet Assistant will start
          and register itself.

Method 2: Uninstall Internet Assistant, and then install it again.

Method 3: If your registration database (REG.DAT) is damaged or corrupt,

          you can rebuild it, and then use Method 1 or 2 to correctly
          register Internet Assistant. For additional information on how to
          rebuild your registration database, please see the following
          article in the Microsoft Knowledge Base:

             ARTICLE-ID:Q122964
             TITLE     :How to Rebuild the Reg.Date File and Re-Register
                         Applications

NOTE: Internet Assistant will not correctly register if you double-click the IWIA.REG file.


KBCategory: kbusage kberrmsg
KBSubcategory:
Additional query words: 1.0 iaword 6.0a 6.0c winword Internet
ia html word6 assistant error message 80080005 registration
Keywords : kbwdinternet
Version : 6.0a 6.0c
Platform : WINDOWS


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Last reviewed: February 5, 1998
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