WD95: WordBasic Reference Not Available in Help

• Microsoft Word for Windows 95, version 7.0

SYMPTOMS

After adding the WordBasic Help option during Maintenance Mode Setup, the WordBasic Reference option does not appear on the Contents tab of the Microsoft Word Help Topics menu.

CAUSE

WordBasic Help was installed correctly, but Word Help does not automatically update the Help index.

STATUS

Microsoft has confirmed this to be a problem in Word for Windows 95 version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

To work around this problem, do one of the following:

Method 1: Reinstall the Help files

Rerun the setup program, remove all Help files, and then rerun setup and install the help files.

Method 2: Locate Wrdbasic.hlp

1. Quit Word.

2. On the Windows Start menu, point to Programs, and click Windows Explorer.

3. Locate the Word for Windows 95 folder (usually, C:\Winword).

4. Double-click Wrdbasic.hlp.

5. Click Cancel.

6. Restart Word.

   The message "Preparing Helpfile For First Use" appears, and then Help starts.