Word Articles Available by Fax or E-Mail: General Usage Issues

Last reviewed: March 16, 1998
Article ID: Q162194
The information in this article applies to:
  • Microsoft Word

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about General Usage Issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

  1. Dial the toll-free FastTips number:

          (800) 936-4100
    

  2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

  3. When prompted, select the version of the product that you are using.

  4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

  5. At the "to order items from your catalog" prompt, select 1.

  6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

          NOTE: You can order up to five items at a time.
    

  7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

  8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q100100   Start New Column Command Does Not Insert Column Break
Q101453   GoBack Command Switches to Another Document
Q105546   Border or Shading Formatting Affects Multiple Paragraphs
Q105697   Some Menu Commands Unavailable (Document Protection)
Q105711   Application Object Can Be Paste Linked in Word

Q105821   Line Number Font Doesn't Follow Default Paragraph Font
Q105915   Vertical Cell Alignment Not Supported in Word for Windows
Q106108   Choosing Default Numbering PAGE Field Option Adds No Switch
Q106345   Word Lists Unused TOC and Index Styles
Q108501   Heading Numbering Command Changes Style Paragraph Formatting

Q109160   Numbering Command Renumbers Lines That Begin with Numbers
Q109618   WD: Including Chapter Numbers in Header/Footer But Not in Text
Q109681   Creating Template with First Page or Odd/Even Header/Footer
Q109873   Envelope Settings Apply Only to Current Document
Q109969   Automatic Envelope Return Address/Graphic Using AutoText

Q109975   WordBasic Error 123 When Using 2.x Templates
Q110070   Numbered Tables with Shading May Not Print Properly
Q110084   Merging to New Document Creates Continuous Page Numbering
Q110376   Word Ruler Supports Only Mouse Commands
Q110656   Calculation in Form Field Shows Wrong Result

Q110863   Adding Record Numbers to a Data File Table
Q111277   Change in Document File Size Is More or Less Than Expected
Q111836   Printing Envelopes from Word on the HP DeskJet 500C
Q112167   Insertion Point Disappears in Table Cell
Q112451   Gray Drawing Layer Lines Printed in Black on HP LaserJet

Q112497   Automatically Number Chapters Page No. Appendix and the TOC
Q113106   Styles Copied Using Organizer Lose Based-on Setting
Q113185   Cannot Use Some US-International Key Combinations in Word
Q113444   Courier Text Printed with Underline with ATM 2.5 or Later
Q113736   Indent Formatting Removed After Only One Paragraph

Q113822   How to Embed TrueType Fonts in a Word 6.0 Document
Q113906   Unbalanced Columns Despite Continuous Section Break
Q114170   Heading Numbering in Subdocument Does Not Appear in Master Doc
Q115172   Paragraph Border Displays and Prints Across Page Breaks
Q116220   Character Formatting in Data Source Not Retained After Merge

Q116227   Printing Label Ignores Direct Formatting
Q117123   Inserted Caption Does Not Retain Style Formatting
Q117392   Increase/Decrease Indent Buttons Don't Change Numbering Level
Q117433   Field in Table Heading Row May Not Update on Second Page
Q118438   References to Hidden Bookmarks and ASK Results Are Also Hidden

Q118481   Change Case Does Not Apply Formatting to Merge Results
Q118586   Footnote Moved to Next Page
Q118842   How to Change the Agenda Wizard Document Formatting
Q119122   Changing the Calendar Wizard Document Formatting
Q119628   Changing the Memo Wizard Document Formatting

Q119867   Form Field Duplicated When Form Is Protected After Revisions
Q119869   Print Preview Changes How It Displays Pages
Q119943   Actions that Invoke Repagination
Q119947   Merged Document Does Not Start Each Merged Record on Page 1
Q120083   Information: How to Create Legal Page Numbering

Q120087   Long Index Entries with Tabs and Columns Don't Wrap
Q120106   Background Repagination Can't Be Turned Off in Word
Q120109   Merged Documents Do Not Start on a New Page
Q120279   Formatting a Combination of 5- and 9-Digit ZIP Codes
Q120572   Using MS PowerPoint to Save Word Drawing Objects as WMFs

Q120778   Creating Foldover Booklets in Word for Windows
Q120917   Cannot Create Hanging Indent in Multilevel Numbered List
Q121919   Compare Versions Doesn't Mark Formatting/Drawing Layer Changes
Q122435   Continuous Section Break Splits Keep With Next Paragraphs
Q122450   Address Position Not Retained on Mail Merge Envelopes

Q122567   Default Font Not Shown in the Envelopes And Labels Dialog Box
Q122706   Table of Contents Shows Wrong Formatting
Q123210   Word Starts Slowly When Using a Network Printer Driver
Q123299   Suppress Endnotes Option Unavailable Without Section Endnotes
Q123302   How to Reset Character and Style Formatting in Word

Q123307   Avery Label 4145 Does Not Print Correctly
Q123312   How to Add a Graphic or Logo to Every Label on a Page
Q123901   How to Search Microsoft Word Articles by KBSubcategory
Q124196   Word 5.1 Documents May Not Print in Word 6.0 for the Macintosh
Q125299   Ami Pro 3.x Converter Limitations

Q125935   Unusual or Unexpected Line Spacing Between Paragraphs
Q126255   Calculation Form Field Returns $ 0
Q126926   How to Simulate WordPerfect's Flush Right Command in Word
Q128051   Internet Assistant: Definition DFN Style Not Widely Supported
Q130042   OFF: File Printed from Binder Doesn't Have Page Numbers

Q131874   Information in Files Of Type Box Not Updated as Expected
Q132214   WordBasic Err=582 Unable to Load Specified Library
Q133043   How to Prevent Highlighting from Printing
Q133044   Can't Include Highlighting as Part of Style
Q134901   How to Modify the Layout of an Address Book Entry

Q135079   Document Loses Formatting When Opened or Pasted to WordPad
Q135293   Word 7.0: What is the Tab as Indent Feature?
Q135569   PCL Escape Codes to Use with the PRINT Field
Q136067   Part of Table Missing; Table Prints Over Text
Q137386   Continuous Section Break in AutoText Changes to New Page Break

Q137667   IA: Document Views with HTML Tags Displayed
Q138273   How to Extend Form Field Underlines to a Fixed Point
Q139493   How to Use the Highlighter in Word for Windows 95
Q139773   Can't Underline Equation Field That Falls Below Text Baseline
Q139792   WD: How to Convert Between Lotus Word Pro 96 and Word

Q140344   How to Convert Data in One Column to a Table for Merging
Q141216   Blank Lines Appear Between Rows in Table
Q141874   Some Contact List Fields Not Available to Word
Q141993   How to Use Section Breaks in Microsoft Word
Q142099   How to Change Default Tabs Stops Globally in Microsoft Word

Q142100   How to Create an Exclude Dictionary in Word
Q142459   How to Build a Table of Contents Using Custom Styles
Q143265   Underlined Bullet Doesn't Show Underline At 115% Zoom
Q143265   Underlined Bullet Doesn't Show Underline At 115% Zoom
Q144608   Error Message In Place of BARCODE Field

Q145149   How to Create Ruling Lines or Blank Underlines in Word
Q145211   Strikethrough Text Not Removed When Accepting Revisions
Q146014   Equation Brackets Broken When Formatted with Italics
Q146645   Page Setup Not Available on the File Menu

Q147252   Text Formatted for Bold and Italic Prints Only in Italic
Q149944   How to Create an F4/F7 Hanging Indent Paragraph in Word
Q153360   HTML Document Displays Tags When Opened
Q154306   Embedded PowerPoint Object Border Thin When Printed from Word
Q154897   How to Insert a File and Retain Its Margins

Q155312   How to Convert Multiple White Space Characters to Tabs
Q155426   Tabs in Tables Lost When Saving As Text With Layout
Q155774   Framed Objects Positioned Incorrectly in Online Layout View
Q155778   Next Page Button Closes Header or Footer View
Q155899   Merged Document Based on Elegant Template Includes Header

Q155950   Document Map Width Not Retained
Q155982   Hyperlink Style Format Is Not Retained After Merge
Q156004   Some Paragraph Border Styles Are Not Transparent
Q156573   WD97: How to Recover Text from Any File
Q157084   Word 97: Text Converters Installed in a Typical Setup

Q157098   General Information About Page Borders in Word 97
Q157122   Double Buttons Creating New Template Based on Blank Web Page
Q157138   Word 97: Outline Numbering Is Not Reapplied
Q157227   Page Border Doesn't Show When Inserted in Normal Outline View
Q157295   Can't Redefine Normal Style from Style Box

Q157299   Where to Find Word 6.x or 7.x Commands and Features in Word 97
Q157356   Word 97: Online Layout View Does Not Show Negative Indent
Q157381   Word 97: Letter Wizard Contemporary Letter Layout Is Incorrect
Q157403   Next Text Box Command Inconsistent In Odd/Even Headers/Footers
Q157456   Word 97: Pleading Wizard Block Quotation Not Justified

Q157461   Edit Find/Replace <End Of Word> Malfunctions With Punctuation
Q157477   Word Features Not Available During Web Authoring
Q157478   What's new in Word 97
Q157548   Objects in Converted Document Don't Display in Normal View
Q157613   Bullet Symbol Changes After Roundtrip Conversion

Q157667   Word 97: Float Over Text Objects Cutoff in Online Layout View
Q157749   Word 97: Format Callout Dimmed After Drawing Certain Callouts
Q157757   Word 97: Background Color Won't Print
Q157776   Horizontal Lines Display With Different Widths
Q157843   Adding AutoText to the AutoText Menu

Q157844   Format of List Style Unexpectedly Removed
Q157892   Change To Return Address Font Not Saved From Envelopes Tab
Q157935   Keyboard Shortcuts for Word 97
Q158054   Page Number Field Not Marked As Deleted Reinserted
Q158408   Page Number Format Doesn't Carry to Other Sections

Q158467   Description of Options for Conversion Wizard
Q158565   Character Formatting Functions Ignore Leading Trailing Spaces
Q158625   Footnote Text Displays Prints on Top of Footer
Q158641   Watermark Causes Uneven Spacing in Online Layout View
Q158918   Word 97: How to Insert a Caption Next to an Equation or Object

Q159282   OFF97: Shipped Graphics Filters and Their Limitations
Q159334   Word 97: Document Repaginated When You Switch to Header/Footer
Q159363   Text in Text Box Missing Truncated in Online Layout View
Q159758   Caption Text Shifted Right or Missing from Caption Box
Q159924   Word 97: Contents of the Wdread8.txt Readme File

Q159941   General Information about Auto Features in Word 97
Q159942   General Information about Text Boxes and Frames in Word 97
Q159943   Word 97: General Information about Bullets and Numbering
Q159945   Word 97: General Information About E-Mail Support
Q160021   Word 97: Goback Method Switches to Another Document

Q160068   Optimizing Microsoft Word 97
Q160112   Word 97: Revision Marks Displayed/Printed in Wrong Location
Q160704   Some Custom Style Formatting Retained after Style Replaced
Q160842   Collapsed Outline is Displayed Expanded in Print Preview
Q160988   WORD 97: How To Create Ordinal (Legal) Dates In Form Fields

Q161524   Word 97: Invalid Page Fault Modifying Numbered Style
Q161525   Can't Distinguish AutoSummary Text from Highlighted Text
Q161667   Tab Spacing Incorrect in Online Layout View
Q161810   Font MRU List Not Retained After You Quit Word
Q161817   Err Msg: Word Could Not Insert the Address

Q161976   Word 97: Reveal Formatting Help Tool Not Installed
Q27784    Changing Automatic Page Number Font or Size
Q49867    Word Menu Commands Unavailable If Locked for Annotations
Q66036    Large Selection Blanks Ribbon and Some Dialog Box Settings

Q72064   Using the {Autonum} Field Inside a Word Table Cell
Q74894   Macros to Find the ANSI Value of Characters
Q75101   Excel Data Pastes into Word with Incorrect Cell Alignment
Q77829   Word: Creating Special Characters with Overstrike
Q78322   How to Toggle Background Pagination in Word

Q78385   SYMBOL Field Font Switches \f \s and \h in Word for Windows
Q78473   Pasted or Imported Chart Does Not Display in WinWord
Q78594   Envelope Command Doesn't Propose Correct Address To
Q79482   WinWord: No Proofing Highlighted If Two Languages Are Selected
Q83843   Adding Line Spacing Button to the Tool Bar

Q84659   WinWord: Placing the Same Page Number on Left and Right Pages
Q85489   Extra Paragraph Mark Above INCLUDE Field at Top of Document
Q86259   Word: Sample 'While EditFindFound' Looping Macro
Q86652   Replacing Smart Quotes with Straight Quotes (and Vice Versa)
Q88404   Setting Up Different First Header/Footer for Even/Odd Pages

Q88868   Cannot Print Mixed Orientations on Same Page in Duplex Mode
Q90751   Modifying FileSaveAs to Use Different Default Format
Q92600   How to Create Crop Marks in Microsoft Word
Q93658   How to Send Printer Escape Codes from a WinWord Document
Q94742   EQ Field Codes for Foreign Language Characters: Norwegian

Q94880   Cannot Insert Clipboard Contents Using ^c in Edit Replace
Q95277   How to Create a Watermark in Word
Q95473   Foreign Language Fonts By Linguists Software
Q95474   Control Codes to Use with Search and Replace (Edit Menu)

Q96787   Cannot Change Facing Pages or Mirror Margins Option by Section
Q97591   Maximum Values for Field Format Switches
Q97793   Underline Formatting Does Not Appear at End of Line
Q98076   Troubleshooting Guide for Unwanted Page Breaks

                        End of Article List
Keywords          : word8 word97 kbtlc
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbref


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Last reviewed: March 16, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.