WD97: Pictures Lost Saving a Web Page in Word

• Microsoft Word 97 for Windows

SYMPTOMS

When you save a Web page in Word as either HTML or as a Word document, the pictures are missing when you reopen the document.

CAUSE

Word saves the text information for the linked images; Word does not save the images.

WORKAROUND

NOTE: If you already opened the web page in the current Word session, exit and restart Word before using these steps.

1. Start Word.

2. On the File menu, click Open.

3. In the File name box, type the Uniform Resource Locator (URL) to the web page, and then click Open.

   Word converts the Web page when you open it.

4. On the Edit menu, click Links.

5. Select the first link and then click Break Link.

6. Click Yes when you are asked if you want to break the selected links.

7. Repeat steps 5 and 6 for each link.

8. On the File menu, click Save As.

9. In the File Name box, type the document name. In the Save As Type box, select either HTML Document or Word Document, and then click OK.

NOTE: The hyperlinks are invalid since they were created for the original Web page and they are no longer available to you.

Edit the Invalid Hyperlinks

To edit the invalid hyperlinks, do the following:

1. Right-click the picture or link, point to Hyperlink, and then click Edit Hyperlink.

2. In the Edit Hyperlink dialog box, type a valid path or URL in the "Link to file or URL" box, and then click OK. Or, to remove the link, click Remove Link and then click OK.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157637
   TITLE     : Placeholder Replaces Image After Adding Hyperlink

Keywords          : kbwdinternet kbgraphic kbusage
Version           : 97
Platform          : WINDOWS