WD97: Mailing Label Wizard Prints Only in Column 1

• Microsoft Word 97 for Windows

SYMPTOMS

When use the Mailing Label Wizard to print a single label, Word prints the label in column 1 (not in the row and column of the label sheet you specified).

WORKAROUND

Do not use the Mailing Label Wizard when you want to print just one label. Instead, use the following procedure to print a single label:

1. On the Tools menu, click Envelopes And Labels.

2. Click the Labels tab.

3. Under Address, type the label address.

4. Click Options and select the label type you are printing to, and then click OK.

5. On the Labels tab, under Print, click Single Label. Set the Row and Column settings to the correct label on your label sheet you want to print.

6. Click Print.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.