DMM: Screen Appears to Hang When Importing Text File

 Last reviewed: March 4, 1998
Article ID: Q181596
The information in this article applies to:
  • Microsoft Direct Mail Manager for Windows
  • Microsoft Word 97 for Windows

SYMPTOMS

When importing a text file to use as an address list inside Direct Mail Manager, the Delimited Text File Options screen appears to hang. The insertion point remains in an hourglass state until you click OK or Cancel with the hourglass.

WORKAROUND

To work around this problem, you must select which type of delimited text file address list you are importing by clicking the tab for Tab, Comma, Space, or Other. The mouse pointer will resemble an hourglass, but you can still use it to select a delimiter.

Additional query words: error hung freeze appear lock
Keywords : kbdmm
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbpending

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 4, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.