WinWord: Colored Text Not Displaying on VGA Monochrome Monitor

 Last reviewed: February 5, 1998
Article ID: Q78936
The information in this article applies to:
  • Microsoft Word for Windows versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

SUMMARY

In Microsoft Word for Windows version 2.0 and 6.0, formatting text with certain colors on a VGA monochrome monitor results in the text not displaying.

MORE INFORMATION

These colors are all visible as shading or borders. This problem occurs if you create a document with these colors or if you open a document that uses these colors because none of the color-formatted text is visible.

Steps to Reproduce Problem

  1. Type some text, and select it.

  2. From the Format menu, choose Character (in Word for Windows 6.0 choose Font).

  3. Select Magenta, Cyan, Yellow, Lt Gray, or Gray in the Color box.

  4. Choose the OK button.

None of these text colors display in Sample box or in the document.

Microsoft has confirmed this to be a problem in Word for Windows version 2.0 and 6.0. We are researching this problem and will post new information here as it becomes available.

Word for Windows version 1.x does not have the colors Lt Gray and Gray, nor does it have a Sample box for viewing; therefore, version 1.x does not exhibit this problem.

KBCategory: kbusage
KBSubcategory: kbformat
Additional query words: see gone disappear 6.0 6.0a 6.0c winword2
word6 winword hidden 2.0 2.0a 2.0b 2.0a-CD
Keywords : kbformat
Version : 2.0 2.0a 2.0a-CD 2.0b 2.0c
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 5, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.