Damaged Password List File Does Not Save Passwords

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     product. The information in this article is provided as-is
     and is subject to change without notice.

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     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included
     with the Beta product files, or check the Web location
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The information in this article applies to:

• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

After you select the "Save this password in your password list" check box in any logon dialog box, you are prompted for your password the next time you try to use the same resource, even though the password has not changed.

CAUSE

This problem can occur if the password list file is damaged. Sometimes such damage is detected by Windows 95. When this occurs, Windows 95 offers to delete the damaged file. However, some types of damage are not detected.

RESOLUTION

Locate and delete or rename your password list file. The file is named <Username>.pwl, where <Username> is the name you use to log on, and should be located in the Windows folder. After you delete or rename the file, restart Windows 95.