FastTips is an automated toll-free, fax-back service that provides popular Knowledge Base articles and quick answers to common technical questions. To gain access, dial (800) 936-4300.
Priority Annual Support, Priority Plus, and Premier Support provide a selection of annual support packages that are geared for businesses. To determine which account best meets your business needs, go to http://support.microsoft.com/support. Or call (800) 936-3500 for information on support options for small- to medium-sized businesses or (800) 936-3200 for large, enterprise businesses.
Microsoft Certified Solution Providers and Authorized Support Centers specialize in providing support packages for hardware, network, and software products from both Microsoft and other vendors. For more information or a referral to a Microsoft Certified Solution Provider, call (800) 765-7768 between 6:30 A.M. and 5:30 P.M. Pacific time, Monday through Friday, excluding holidays, or visit http://support.microsoft.com/support. For more information on Authorized Support Centers, contact your Microsoft account representative, or visit http://www.microsoft.com/enterprise/asc.htm.
In the United States, call (425) 635-4948, or in Canada, call (905) 568-9641.
Microsoft’s support services are subject to Microsoft prices, terms, and conditions in place at the time the service is used and are subject to change without notice.